IF WE DON'T RESOLVE YOUR TECH PROBLEM OR PROVIDE A LEGIT SOLUTION THEN YOU DONT PAY! WE GUARANTEE BY THE BOOK SOLUTIONS AND SERVICES. <----NO SMALL PRINT HERE.
Scroll down to learn more about the elements that encompass our strategic approach, which we use to successfully manage the IT resources and infrastructure of all our managed service clients. Enterprise-level support at an affordable, predictable, flat-rate monthly price.
24/7 365 Services
Proactive instead of reactive.
Instead of waiting around for technology problems to arise, the best IT service takes a proactive instead of reactive approach. That means 24×7 monitoring that keeps a constant watch on desktops, laptops, mobile devices, networks, servers, printers, and more, all with the goal of eliminating downtime.
Security that runs deep.
In today’s dangerous online world, with viruses, data breaches, and other hacks abounding, a basic firewall isn’t enough. Elite-level support includes anti-virus, anti-malware, web filtering, IP traffic analysis, and other layered network security solutions that can create a protective “umbrella” around your systems. You might not “see” these services – but when the threat of infections and ransomware decreases, you’ll feel the difference.
From two-man micro-companies to rapidly growing businesses with more than 100 employees, USTS can do it all. Our technicians boast decades of experience solving every IT problem under the sun, and we are committed to staying on the cutting edge of cybersecurity. We truly try to do more than any other IT company out there.
Strategic industry partnerships.
Because of our collective power, we maintain close relationships with major technology companies like Microsoft, Dell, Barracuda, and Intuit. That means unbeatable leverage, purchasing discounts, enhanced support, and enterprise-quality service, all backed by a local business owner at a price you can appreciate.
In the business world, a truly collaborative culture is the surest sign of success. Your IT team should always keep current with industry trends, primary research, and product development. And as USTS has learned over the past 10 years, there’s no better way to do that than through open lines of communication. With clients spread across North America, each operating a unique business in a specific field, our one-to-one business-to-business approach keeps us abreast of everything under the technology.
Real solutions for real-world problems.
Many IT companies tailor their offerings to the demands of vendors or the whims of revenue-generating propositions. But at USTS, we customize our services to match the issues our clients actually face – not the ones that might come up at some point in the future.
A steady focus on the human element.
Computers, networks, and devices represent the bread and butter of any IT company. But often forgotten in the conversation about security are the employees who use those devices day in and day out. That’s why acceptable use policies, comprehensive training, and other support that focuses on the human element of your company is so important.
Compliance that counts.
Whether it’s health care, finance, legal, or other regulated industries, compliance done right is a critical must for any business. From secure data storage and transmission to encryption, eradication, backup, and disaster recovery, a good IT provider will go the extra mile to ensure that your business is up to speed with industry and government requirements. Those kinds of quality offerings can make the difference between business success and civil and criminal penalties for a failure to protect data.
Foresight & Commitment
Dedication to businesses of all sizes.
Many large IT firms don’t service residential clients or students. But at USTS, many of our business come from small homes and dorms and corporate backgrounds across the country.
We understand that one size does not fit all – so we cherish the opportunity to help all communities across North America overcome IT challenges. That, in turn, helps them survive and thrive. We are small business owners too – so our success is dependent on your success.
Industry insight and innovation.
Since technology is always changing, an IT company is only as good as its vision for the future. Conducting primary and secondary research, testing and validating new solutions, and always staying a step ahead of cybersecurity issues and unforeseen challenges – these are the hallmarks of a strong IT provider who had your best interests at the top of their to-do list. Whether it’s cloud storage, file sync and share, industry-based compliance regulations or mobile device security, We pride ourself on staying on the cutting edge of technology developments so that we can put them to work for your business.
Partnerships with World-Class Technology Companies
Behind the Technology.
We consider ourselves the human intelligence behind information technology – so we go above and beyond just the per-hour contractor that only fixes computers when they break, or the voice on the other end of the line that does nothing but put you on hold.
We’re the trusted partner that takes a proactive approach to your technology.
We’re the fellow small business owner that understand your day-to-day needs.
We’re the built-in IT support staff that’s always there when you need us.
When something goes wrong with your IT infrastructure, we will stand by your side and work diligently to resolve the issue, no matter how long it takes or how hard the job is.
That’s the USTS Promise – we got your back, from the smallest of businesses to the biggest of Fortune 500 companies.